Order Processing
Orders are typically processed within 1–2 business days, unless otherwise stated on the product page. Some items are produced in small batches or made to order - these will clearly list an estimated lead time.
Shipping Origin
All orders ship from Australia.
Shipping Rates & Methods
Orders over 150 USD / 249 AUD
- Free DHL Express shipping
- Tracked, insured, and prioritised delivery
- Typical delivery time: 2–5 business days, depending on destination
Orders under 150 USD / 249 AUD
- Flat rate shipping: 35 USD / 50 AUD (worldwide)
- Tracked international shipping
- Delivery times vary by destination
International Orders & Customs
- We ship worldwide
- Import duties, taxes, and customs fees are the responsibility of the customer
- Customs charges are determined by local authorities and are outside our control
Tracking
Once your order has shipped, you’ll receive a tracking number via email.
DHL shipments include full tracking and delivery updates.
Pre-Orders & Small-Batch Products
Some products are manufactured in limited runs or offered as pre-orders.
Estimated dispatch times will be clearly stated on the product page. These timelines are estimates and may vary slightly.
High-Value Shipments
High-value orders may require a signature on delivery. Please ensure someone is available to receive the shipment.
Questions
If you have questions about shipping, delivery timelines, or customs charges, please contact us before placing your order.